Case Study: The King's College streamlines maintenance and boosts student experience with Gridium's Tikkit

How The King’s College Improves the Student Experience

The King’s College, a small Christian liberal arts college in downtown New York City with a main campus and a four-story residence building nearby, struggled to coordinate maintenance across students, faculty, staff, security, cleaning crews and third-party vendors. Manual, fragmented communication made routine, preventive and corrective maintenance difficult to manage and slowed responses to student and campus requests.

Gridium’s Tikkit provided a mobile-friendly, centralized work-order system that sends automated text alerts to staff and lets third-party vendors accept jobs via email, while organizing maintenance alerts and preventive tasks. The result: faster issue resolution, improved building performance and a smoother residential and on-campus experience that lets staff stay focused on the college’s educational mission.

The Kings College

Shelli Cline

Assistant Vice President for Innovation and Operations