Case Study: Shimano achieves stable, secure, and scalable EU e-commerce — expands to 11 countries and cuts cloud costs 20% with Grid Dynamics

Stabilization, security, and support for Shimano e-commerce

Shimano, a $5B maker of bicycle components, fishing tackle and rowing equipment, engaged Grid Dynamics to resolve complex performance, scaling and availability issues on its EU B2B platform. Grid Dynamics performed an Adobe Experience Manager (AEM) and SAP Commerce code and infrastructure audit to identify stability, security and GDPR gaps, and to address slow, manual infrastructure and release cycles that were hindering growth across Europe.

Grid Dynamics implemented automated AWS provisioning (Chef, CloudFormation), a CI/CD pipeline with Jenkins and Kubernetes (EKS), Terraform for internal infra, AEM archiving/disaster-recovery scripts, and performance tuning for SAP Commerce and AEM. The result was a scalable, observable platform with APM and consolidated logging (Kibana) that enabled Shimano to expand into 11 additional countries and achieve up to 20% cloud cost savings while improving uptime, recovery and operational efficiency.

Shimano