Case Study: a leading pet retailer streamlines omnichannel fulfillment and inventory visibility with GreyOrange

Pet retailer gains real-time inventory visibility

A leading North American pet retailer, with nearly 1,700 large-format stores, faced significant challenges with inventory visibility and omnichannel fulfillment. They struggled to help employees and third-party associates locate items, manage replenishment, and efficiently process orders from various channels without adding staff. GreyOrange provided a solution to bring control and automation to these disjointed processes.

The solution from GreyOrange included a system for 3D location management, a mobile app for associates, and optimized pick paths for fulfillment. It integrated with existing systems like SAP and JDA to streamline receiving, inventory management, and omnichannel order processing. This implementation by GreyOrange empowered the retailer's workforce with intelligent task assignment and provided the real-time data visibility needed to make faster, more effective operational decisions.