Case Study: Foot & Ankle Physicians achieves faster reimbursements and improved patient care with Greenway Health’s Revenue Services

Podiatry practice reaches 91% clean claims rate with Greenway partnership

Foot & Ankle Physicians, a two-physician podiatry practice in Clearwater, Florida, faced growing billing complexity that consumed staff time—posting payments, following up on claims, and filing appeals—leaving less capacity for patient care. Practice manager Jaye Stahl said these administrative burdens had become a major drain on resources and productivity.

After going live with Greenway Health EHR and outsourcing billing to Greenway Revenue Services, the practice offloaded repetitive billing tasks, started receiving weekly patient statements, and established regular review calls for transparency and control. The change freed staff to focus on patients and improved finances: 28 days in A/R, a 91% clean-claims rate, and 90% of reimbursements paid within 60 days, along with faster claim resolution and a better patient experience.