Case Study: Medical Colleagues of Texas achieves 20% efficiency gain and shorter patient wait times with Greenway Health Intergy

Independent practice increases efficiency by 20% with Greenway

Medical Colleagues of Texas is a long‑standing independent multi‑specialty practice in Houston that prioritizes traditional, patient‑first care. As the group grew (about one doctor per year) it faced inefficiencies from juggling multiple systems, needed faster onboarding for new providers, and struggled with long patient wait times that threatened retention.

By adopting Greenway Health’s Intergy EHR and practice‑management platform as a single, customizable system, the practice standardized workflows, used analytics for population health, and separated clinical and administrative views for clarity. The results included roughly a 20% increase in efficiency, average wait times cut from about 45–60 minutes to 15–20 minutes, higher provider productivity (one physician tripled daily patient volume), and improved patient retention.

Medical Colleagues of Texas

Ethan Bing

Practice Administrator