Case Study: Mesa OB-GYN achieves faster revenue and reduced days in A/R with Greenway Health

Greenway Revenue Services takes OB-GYN from ‘overwhelmed’ to thriving, reducing days in A/R

Mesa Obstetrics & Gynecology is a small, community practice in Mesa, Arizona, that transitioned to Greenway’s EHR in 2015. Despite excellent clinical care, the practice fell into a severe billing backlog—its sole biller was overwhelmed and claims were bouncing back—putting the practice’s financial health at risk. Dr. Ernesto Gomez engaged Greenway Revenue Services to help stabilize operations.

Greenway Revenue Services performed a three‑part recovery: auditing and resubmitting older accounts, optimizing claim workflows through EHR-integrated scrubbing and payer compliance checks, and training staff on intake and up-front co-pay collection plus weekly financial reviews. The results: clean claim rate rose from 72% to 84.6%, percent of bills paid within 60 days grew from 50% to 72%, average days in A/R fell from 54 to 36, revenue per visit roughly doubled (from $73 to ~$130), and overall practice revenue increased about 10%, restoring stability and enabling future growth.

Mesa OB-GYN

Ernesto Gomez

Mesa OB-GYN