Case Study: Amicus Medical Centers achieves 15% efficiency gain and offloads 60–70% of billing tasks with Greenway Health

Greenway EHR and revenue services integration nets 15% more efficiency

Amicus Medical Group is a growing South Florida primary-care organization that has expanded by acquiring practices, each with its own billing and record systems. This created a heavy backend workload for a 15-person billing team—posting payments, adjustments and claims reconciliation—limiting their ability to focus on front-end documentation, coding and revenue-driving tasks.

By implementing Greenway Health’s EHR, Revenue Services Essentials and Clearinghouse, Amicus offloaded routine billing work and gained a single integrated platform and point of contact. The change freed staff for higher-value work, delivered a roughly 15% efficiency gain versus disparate systems, shifted about 60–70% of repetitive tasks to Greenway, and produced a 97% clean claim rate with 21 days in A/R.