Case Study: Family Medicine Partners of Santa Fe achieves immediate revenue collection and top-10% A/R performance with Greenway Health

Family practice sees revenue increase in first month with Greenway Revenue Services

Family Medicine Partners of Santa Fe, a two-provider practice founded by Drs. Julie Martinez and Patrick Samora in 2014, needed a revenue cycle solution that let them focus on patient care instead of learning billing or building an in-house team. They sought an external, integrated partner familiar with their EHR to manage all billing and revenue operations from the start.

They selected Greenway Revenue Services, leveraging their prior experience with Greenway Prime Suite and an integrated team approach. Greenway began producing payer payments within the first month, helped raise 0–60 day collections from 58% to 88%, reduced average days in A/R to 16 (top 10% per MGMA), and — through monthly collaboration and process optimization — enabled the practice to avoid using a $100,000 startup loan.

Family Medicine Partners of Santa Fe

Julie Martinez

Family Medicine Partners of Santa Fe