Case Study: Long Beach Gastroenterology cuts A/R to 26 days, nets $60K and boosts efficiency with Greenway Health

Efficiencies keep gastroenterology practice in highest quartile in FTEs per physician

Long Beach Gastroenterology Associates is the largest privately owned gastrointestinal practice in the Long Beach/Orange County area, with 16 providers and plans for 20–25% growth. Facing mounting economic and regulatory pressures—rising patient financial responsibility, MIPS and value-based care reporting—the practice sought to preserve clinical autonomy while improving efficiency and outcomes.

By adopting Greenway Health’s EHR, practice management, analytics and Marketplace integrations (including Phreesia), the practice automated patient intake, improved communication, and gained real-time operational data for smarter decisions. The results include an average of 26 days in A/R, more than $60,000 in patient-direct collections in six months without staff involvement, and FTE efficiencies in the top MGMA quartile, with scalable tools to support continued growth.

Long Beach Gastroenterology

Linda Watson

Chief Operating Officer