Case Study: Colonial Healthcare achieves PCMH recognition and 10% revenue growth with Greenway Health

Colonial Healthcare Improves Care, Increases Revenue through NCQA PCMH Recognition

Colonial Healthcare, a multi-site primary care practice serving Sumter, Columbia, Hartsville and Camden, SC, sought to transform care delivery and earn Patient-Centered Medical Home (PCMH) recognition. The challenge was to coordinate whole-person care across clinicians, specialists and community resources while improving access and meeting NCQA and meaningful use requirements amid a changing healthcare environment.

Using Greenway’s integrated solutions — PrimeSUITE, PrimeEXCHANGE, PrimePATIENT and the PCMH reporting package — Colonial achieved PCMH Level 1 and earned prevalidated credits toward Level 3 (20.5 automatic credits, up to 57.25 points available), gained NCQA recognition for diabetes and heart/stroke care, and met Stage 1 meaningful use. The technology improved care coordination and population health management, enabled tracking of chronic conditions and referral fulfillment, boosted patient engagement, and increased monthly revenue by about 10%.

Colonial Healthcare

Lissa Lara

Chief Executive Officer