Case Study: Clinical Urology Associates maintains financial continuity and improves revenue cycle performance with Greenway Health Revenue Services

Clinical Urology Associates improves clean claims rate and reduces days in A/R with Greenway Health

Clinical Urology Associates faced significant operational and financial threats in late 2023, including the widespread Change Healthcare cyberattack and the sudden loss of their lead coder. As a high-volume practice, these disruptions risked severe cash flow impact. With support from Greenway Health's Revenue Services, they navigated these challenges without major setbacks.

Greenway Health helped the practice implement a resilient solution, pivoting to manual payment tracking and submitting paper claims. This approach preserved financial continuity and led to measurable improvements, including a higher clean claims rate and a reduction in days in accounts receivable. Bolstered by this strong partnership, Clinical Urology Associates not only stayed on track but also expanded, opening a new location in Jacksonville, Alabama, in 2024.

Clinical Urology Associates