Case Study: Klapper & DeLuca Pulmonary Associates achieves a 14.5% increase in Clean Claims Rate with Greenway Health (Greenway Revenue Services)

Greenway® Revenue Services increased Clean Claims Rate by 14.5%

Klapper & DeLuca Pulmonary Associates is a Bronx-based pulmonology practice (2 providers, 1 location) founded in 1994. Facing a 2022 leadership transition and growing billing complexity, the practice needed expert support to stabilize revenue cycle operations and fast-track a new office manager into the role.

They partnered with Greenway Revenue Services to integrate billing with their Prime Suite EHR/PM, assign a dedicated Revenue Cycle Manager, and run regular KPI reviews. From September to November 2022 the practice saw a 14.5% increase in clean claims rate, a 28.3% increase in net collections, and 121+ day aging drop to 33.22%, while workflows and patient-payment visibility improved.

Pulmonary Associates

Shirley Rodriguez

Pulmonary Associates