Case Study: Small Business Retail Company achieves improved driver safety and customer satisfaction with GreenRoad Technologies

Small Business Retail Company - Customer Case Study

Small Business Retail Company needed to improve driver safety, reduce risk and enhance customer comfort, and wanted a single system that combined driver-performance/safety and MRM/telematics capabilities. They selected GreenRoad Technologies’ driver and fleet performance management solution, using Fleet Administration Automation and In‑Vehicle Video Monitoring to monitor behavior and track an overall safety score.

GreenRoad Technologies deployed its driver engagement, fleet tracking, mapping and reporting tools, which the customer rated significantly better or best-in-class for performance, ease of use, reliability, scalability and data accuracy. The solution produced measurable benefits: improved in‑vehicle driver behavior, higher driver retention and satisfaction, better live tracking and dispatching, increased customer satisfaction, and lower costs through accurate reports/alerts and faster response times.