Case Study: University of Pennsylvania achieves streamlined research operations and secure participant reimbursements with Greenphire's ClinCard

University of Penn Optimizes Research Operations with ClinCard

The University of Pennsylvania, a top research institution, faced growing operational strain from manual participant reimbursements in its clinical trials. Coordinators relied on petty cash, checks and gift cards, which created security risks, poor tracking, cumbersome reconciliation and limited visibility for administrators—prompting the need for a scalable payment automation solution.

After piloting ClinCard, Penn implemented the configurable, scalable platform across studies with close coordinator feedback. The rollout cut administrative time, reduced errors and rework, improved payment visibility and reporting, and allowed clinical teams to stay focused on research—prompting interest from other departments to adopt the solution.

University of Pennsylvania

Michael Popko

Director of Disbursements