Case Study: Moffitt Cancer Center achieves 40 hours/week time savings and improved participant experience with Greenphire’s ClinCard

Moffitt Cancer Center Streamlines Operations and Enhances the Participant Experience for Oncology Trials Through the Implementation of ClinCard®

H. Lee Moffitt Cancer Center, a nonprofit leader in oncology treatment and research, faced inefficient, time‑consuming manual processes for participant reimbursement—weekly purchase and tracking of vendor gift cards, manual grant charging, security risks from stored cards, and difficulty meeting diverse patient payment preferences. These challenges strained staff time and threatened compliance and participant satisfaction.

Moffitt implemented Greenphire’s ClinCard to automate payments, reporting, and tax reporting; configure and track disbursements in real time; and eliminate on‑site stored funds. Over eight months ClinCard saved an estimated 40 hours per week, improved participant satisfaction with immediate, flexible payments, reduced security risk, and streamlined grant accounting—leading Moffitt to continue using the solution for future trials.

Moffitt Cancer Center

Nina Naas

Director of Non-Therapeutic Research Operations