Case Study: Uni Hospital achieves faster payments and cost savings with Greenphire’s eClinicalGPS

How a Bulgarian Hospital Transformed Their Invoicing and Payment Processes While Reducing Costs Using Greenphire’s eClinicalGPS® Solution

Uni Hospital, a modern medical center in Panagyurishte, Bulgaria, sought to improve efficiency in its clinical trial operations but struggled with manual invoicing and payment processes. Physically mailed invoices and ad‑hoc invoice edits created delays, required staff to prove delivery to CROs, and generated significant courier costs and administrative overhead.

By adopting Greenphire’s eClinicalGPS on two oncology trials, Uni automated reporting and notifications, receiving reports up to three times per month and email alerts for approved payments. Invoices are now paid within one week of submission, courier costs and back‑and‑forth have been eliminated, and staff report greater transparency, time savings, and reduced costs—improving overall site satisfaction.

Uni Hospital

Yordanka Chobanova

Clinical Trial Administrator MHAT