Case Study: Tufts Medical Center improves clinical trial payment efficiency with Greenphire Patient Payments

Tufts Medical Center automates 100% of study payments with Greenphire Patient Payments

Tufts Medical Center, a Boston-based academic medical center, needed to improve its cumbersome and slow process for reimbursing clinical trial participants. Their manual methods, involving petty cash and check requests, created administrative burdens and delays for both staff and patients. They implemented Greenphire's ClinCard solution to address these challenges.

By adopting Greenphire's ClinCard reloadable debit card system, Tufts Medical Center automated participant payments. The solution provided immediate reimbursements and centralized tracking. Within three years, 100% of their studies used ClinCard, which became mandatory for all trials. Greenphire's system saved significant administrative time, especially for generating tax forms, and gave the research team unmatched visibility into all payment workflows through easy reporting.

Tufts Medical Center