Case Study: a top 10 global sponsor automates clinical trial payments with Greenphire Patient Payments

Top 10 Global Sponsor automates site payments across 30 countries with Greenphire Patient Payments, saving 10-20% of study coordinator time

A top 10 global sponsor in the biotech industry, committed to increasing its clinical trial volume, faced significant challenges with its manual site payment processes. These processes were creating resource constraints and payment uncertainties for clinical sites, damaging the sponsor's reputation, while internally causing tracking difficulties and delays. To address this, the sponsor turned to Greenphire and its Site Payments solution to modernize and automate their financial workflows.

Greenphire implemented its dedicated Site Payments tool, taking a holistic approach that included standardizing budget processes and integrating it with the sponsor's ERP and EDC systems. This end-to-end automation removed manual touchpoints, improved controls, and eliminated the need for payment holdbacks. The results were substantial, with the solution deployed across 90 studies in 30 countries to pay 2500 investigators. Furthermore, the sponsor realized a 10-20% time savings across 100 study coordinators.