Case Study: a top 10 clinical trial sponsor achieves global site adoption and process optimization with Greenphire Patient Payments

Top 10 Clinical Trial Sponsor boosts participant payments 320% with Greenphire Patient Payments

A top 10 clinical trial sponsor faced inconsistent and decentralized payment methods across its global study sites, creating confusion. To address this, they sought a centralized solution focused on patient payments and partnered with Greenphire to implement its ClinCard participant payment system.

Greenphire worked with the sponsor to build a standardized infrastructure, optimizing workflows and payment parameters across their portfolio. This collaboration led to high site adoption, with 92% satisfaction for ClinCard. From Q4 2018 to Q1 2021, the sponsor saw a 96% increase in participants and a 320% increase in payments, totaling over $41 million across 2,273 sites. Greenphire’s solution streamlined reimbursements, significantly improving user satisfaction and operational efficiency for the sponsor.