Case Study: Northwell Health centralizes research participant travel with Greenphire Patient Payments

Northwell Health streamlines research participant travel for 12 years with Greenphire Patient Payments

Northwell Health, the largest health system in New York, faced a challenge in providing consistent and accessible ride services to research participants across different locations and studies. They sought a centralized, cost-saving alternative to expensive car services. This led them to engage with vendor Greenphire and its ClinCard platform.

Greenphire implemented its rideshare offering through the ClinCard platform to centralize research participant travel. The solution streamlined and automated the process, moving Northwell away from fragmented and limited options. While specific metrics are not detailed, the result was a more efficient system that provided consistent ride services, saved costs compared to previous car services, and ultimately helped ensure participants could get to research sites.

Northwell Health