Case Study: The Research Institute achieves faster patient reimbursement and higher retention with Greenphire ClinCard

Independent Research Site Simplifies Patient Reimbursement with ClinCard

The Research Institute, a scientific research site focused on brain-based technologies to improve mental health, needed a faster, more efficient way to reimburse patients for clinical trial participation. Its manual reimbursement process was slow, required multiple internal approvals, and often led to errors and rework, causing participants to wait months for payment and putting retention at risk. Greenphire’s ClinCard solution was chosen to help address these challenges.

Greenphire implemented ClinCard with hands-on support and expertise to simplify patient payments and give the institute better visibility and control over reimbursement timing and accuracy. After implementation, The Research Institute saw improved patient retention and participation, along with better administrative efficiency and access to data for 1099 reporting. ClinCard is now used by more than 1,000 subjects, helping Greenphire remove financial and time barriers so the team can focus on research and participants.

The Research Institute