Case Study: a top 10 multinational pharmaceutical sponsor achieves global site adoption and payment process optimization with Greenphire Patient Payments

a top 10, multinational pharmaceutical sponsor boosts ClinCard satisfaction to 92% with Greenphire Patient Payments

A top 10 multinational pharmaceutical sponsor faced challenges with inconsistent and decentralized payment methods across their global clinical trial sites, causing confusion. To streamline patient reimbursements, they sought out Greenphire and adopted their ClinCard participant payment solution.

Greenphire worked with the sponsor to build a standardized infrastructure and methodology, leading to improved workflow consistency. This partnership resulted in a 92% site satisfaction rate with ClinCard, a 96% increase in participant count, and a 320% increase in payments over a two-year period. Greenphire's solution also significantly reduced administrative time and accelerated reimbursement for patients.