Case Study: Easterseals Bay Area achieves unified communications and built-in redundancy with GreenPages Technology Solution

Easter Seals Massachusetts - Customer Case Study

Easterseals Bay Area needed a more reliable way to stay connected across multiple locations and field staff, since its old voice and data system was outdated and lacked modern communication features. The organization also wanted future-ready capabilities like voice-to-email, redundancy, and better support for mobile and internal collaboration. GreenPages Technology Solution helped address these needs with a Cisco-based communications upgrade.

GreenPages Technology Solution implemented a phased deployment using Cisco Unified Communications Manager, Cisco Unity Connection, IP phones, routers, and switches, with VPN support for remote connectivity. The result was stronger redundancy, faster networking, easier conference calling, voice-to-email, find-me/follow-me calling, and video conferencing readiness. The upgrade also improved morale and set the organization up for future growth.

Easterseals Bay Area

Adam Shuster

Vice President of Finance and Administration