Case Study: NPH Group speeds up clinical guidance access with GreenM’s AI Policy Assistant

NPH Group delivers policy answers in seconds with GreenM in 6 weeks

The customer, NPH Group, a UK-based occupational health provider, faced a challenge with its clinical and operational guidance being scattered across numerous folders and shared drives. This disorganization caused clinicians to lose significant time searching for information, hindered consistent care quality, and limited scalability. To address this, they partnered with vendor GreenM to implement an AI-powered policy assistant.

GreenM built and deployed a private AI search assistant within NPH Group's Azure environment, integrating it into their existing web portal. The solution centralized all policy documents, enabling staff to get instant, accurate answers through natural-language queries. This resulted in policy answers being delivered in seconds instead of minutes, a lower administrative load, and improved compliance. GreenM delivered the operational improvement in just six weeks without disrupting daily operations.

NPH Group