Case Study: KB Energy achieves reliable cloud-based field connectivity and faster productivity apps with Green House Data

KB Energy - Customer Case Study

KB Energy, a Western U.S. provider of wind‑energy assessments that installs and monitors up to 80‑meter MET towers across roughly 140 projects a year, needed reliable connectivity and data sharing for technicians who work in remote, high‑risk field locations. Precise, timely transfer of wind, temperature and pressure data—and predictable IT support—were critical to safety and project decisions, but an aging on‑premises Exchange server and intermittent field connectivity created delays and operational friction.

Green House Data became KB Energy’s virtual IT department, running the helpdesk, procuring and installing hardware, and migrating productivity applications from the old Exchange server to a faster cloud solution. With 24/7 Hear From a Human™ support and a 15‑minute response SLA, KB Energy gained dependable daily support, better performance in the field, time savings for staff, and improved data integrity—letting technicians focus on safety and core operations while IT is reliably managed.

KB Energy

Rob Lowrance

Chief Technical Officer