Case Study: The Seattle Aquarium Society achieves $1M in fundraising and streamlines event operations with Greater Giving

The Seattle Aquarium Society - Customer Case Study

The Seattle Aquarium Society, which raises a significant portion of its annual funds through the 600-guest Splash! Auction, faced growing pains with event software that was incompatible, hard to navigate, poorly reporting, and unreliable on event nights. With 30% of its fundraising tied to this event, Database and Operations Specialist Allie Serious needed a dependable system that could handle large auctions, donor data, and smooth payment processing.

They implemented Greater Giving Event Management Software and Event Payments, which integrated with their Auctionpay terminals and Raiser’s Edge donor database. The user-friendly tools improved check-in/out times, streamlined bidder and reporting tasks, allowed easy data import/export, and offered flexible data entry for other events like their golf tournament—contributions the Society credits with helping grow fundraising from $750K in 2006 to $1M in 2008.

The Seattle Aquarium Society

Allie Serious

Database and Operations Specialist