Case Study: Mission City Community Fund boosts event revenue by 5% and improves donor tracking with Greater Giving Mobile Bidding

Mission City Community Fund - Customer Case Study

Mission City Community Fund (MCCF) is an all‑volunteer Silicon Valley nonprofit that raises funds for local social services, education, healthcare, arts and the environment. Their annual benefit auction—attended by 500–700 people and run mostly on pen and paper—was their primary fundraiser, but it made collecting guest contact info, tracking donations, and year‑over‑year financial reporting difficult. The board needed a customer management and accounting solution and wanted to add mobile bidding, despite some hesitation about moving away from manual processes.

MCCF implemented Greater Giving’s web‑based event software, hired on‑site professional event services, and adopted mobile bidding with emailed receipts and proxy bidders for less tech‑savvy guests. Training was fast and the technology eliminated manual data entry, captured donor histories, simplified procurement and accounting, reduced staff stress, and enabled ongoing communications with supporters. The changes boosted event efficiency and helped increase revenue by about 5% year over year.

Mission City Community Fund

Jean-Philippe (JP) Rollet

Volunteer Board Member