Case Study: O.C. Tanner achieves major productivity and culture gains with Great Place To Work

Empowering Employees Leads to Significant Gains for O.C. Tanner

O.C. Tanner, a global employee recognition company, faced the challenge of shifting from a top-down, controlling culture to one built on trust, respect, and employee empowerment. The company partnered with Great Place To Work, using employee feedback and culture-building practices to improve how people worked together and contributed to the business.

Great Place To Work’s framework helped O.C. Tanner implement leadership training, on-site ESL classes, strategy deployment meetings, and quality tracking programs that gave employees more ownership. The results were significant: order production time fell from 26 days to 20 minutes, efficiency tripled, quality reached six-sigma levels, inventory turns quadrupled, and turnover dropped to low single digits.

O.C. Tanner

Gary Peterson

Executive Vice President