Case Study: City of Greater Sudbury achieves real-time full endpoint visibility with Great Bay Software

City of Greater Sudbury Achieves Full Endpoint Visibility in Real Time

The City of Greater Sudbury, an Ontario municipality serving over 160,000 residents across 173 locations, needed to secure critical water-treatment and municipal systems from unauthorized devices and breaches—especially at 90 unstaffed sites and on sensitive equipment like PLCs. To gain full, real-time endpoint visibility and protect public safety and regulatory compliance, the city deployed Great Bay Software’s Network Intelligence Platform™.

Great Bay Software’s platform immediately discovered and began profiling more than 6,300 endpoints (far above the original 3,200 estimate), delivering real-time device identity, location and behavior context, automated authentication, and faster troubleshooting. The deployment reduced manual effort and costs, cut incident response from 10–15 minutes to real-time detection, improved operational efficiency, and strengthened protection for the city’s critical water-treatment infrastructure.

City of Greater Sudbury

Jim Dolson

Manager of Hardware and Technology