Case Study: Nextdoor strengthens inclusive global caregiving support with Grayce

Nextdoor Discovers One of its Most Talked-About Benefits, Supporting Inclusion and Care Empowerment

Nextdoor, a global tech company, sought to build upon its mission of community and kindness by offering more inclusive support for employees with caregiving responsibilities. They discovered over 75% of their workforce, including many senior leaders, were stressed by caring for various loved ones but felt unable to discuss it. To address this challenge, Nextdoor partnered with the vendor Grayce to implement its holistic care empowerment solution.

The solution from Grayce provided employees with dedicated expert support and a tech platform for all their care needs, which was offered globally. The results were significant, with utilization rates five times higher than expected and an employee satisfaction rating of 4.9 out of 5. The benefit became one of the company's most talked-about perks, helped attract top talent, and led to the majority of users reporting they were more likely to stay at the company because of this support.

Nextdoor

Shandi Ortiz

People and Talent Operations Lead