Case Study: Redditch Borough Council delivers rapid community support services with GravityKit's GravityView

Town Taps GravityView for Community Support Services During COVID-19 Crisis

Redditch Borough Council faced the urgent challenge of providing structured and legally protected community support services for its vulnerable residents at the onset of the COVID-19 pandemic. They needed to quickly establish a system for coordinating volunteer efforts like food and prescription delivery that could be safely managed and could adapt to the community's rapidly changing needs.

The council implemented a solution using GravityKit's GravityView and Gravity Forms to rapidly build the Support Redditch website. This flexible system allowed them to instantly create and modify online forms for different aid requests. As a result, the platform was operational within a day, efficiently connecting volunteers with those in need and eventually serving approximately ten people daily, with that number continuing to grow.

Redditch Borough Council

Mike Rouse

Redditch Borough Council