Case Study: MedImpact achieves faster API troubleshooting and improved reliability with Gravitee

MedImpact enhances API observability, reliability, and troubleshooting with Gravitee API Management

MedImpact, one of the largest independent pharmacy benefit solutions companies in the U.S., needed a way to modernize its API operations and improve visibility, security, consistency, and reliability across its data services. Before working with Gravitee, the healthcare company did not have an API gateway, which made observability, troubleshooting, and access management more difficult as its business and client needs grew.

Gravitee provided MedImpact with an API management platform and enterprise-grade gateway capabilities, including real-time monitoring, Splunk integration, alerting, customizable policies, and migration support. With Gravitee, MedImpact achieved 70% faster troubleshooting, handled more than 305 million API requests per week with no performance impact, and improved service reliability, operational efficiency, security, and compliance.

MedImpact

Ty Hoffman

Principal Software Engineer