Case Study: HomeStars achieves rapid remote employee onboarding and faster customer support with Grasshopper

HomeStars - Customer Case Study

HomeStars is an online community connecting homeowners with home improvement professionals and companies across Canada and the US. With employees spread across six cities, the entirely remote team struggled to set up new hires on the phone system and relied on inconsistent, confusing service from previous providers.

HomeStars adopted Grasshopper for its intuitive, customizable interface, which made onboarding remote staff quick and simple. As a result, customers and prospects can reach the team more reliably and issues are resolved sooner.

HomeStars