Case Study: HealthEquity reduces supplier onboarding time with Graphite Connect

HealthEquity Shrinks Supplier Onboarding Lead Time

HealthEquity Inc., a healthcare benefits and financial services company, faced significant challenges in managing its growing supplier base after an acquisition. Their onboarding process was fragmented across multiple systems, leading to poor visibility, inefficient communication, and difficulty in managing supplier risk and compliance. To solve this, they turned to the vendor Graphite and its supplier management platform, Graphite Connect.

By implementing Graphite Connect, HealthEquity centralized its supplier data and streamlined onboarding workflows into a single, secure system. This provided all teams with greater visibility and improved risk management through automated validation and rescreening. The solution from Graphite delivered a 70% reduction in onboarding lead time, cutting the process from up to 12 weeks to approximately 28 days, while also improving data accuracy across over 1,300 supplier connections.

HealthEquity Inc.

Connie Michalak

Purchasing Coordinator