Case Study: U.S. retail chain saves 90% of reconciliation time with Grant Thornton's automated data collection workflow

U.S. Retail Chain cuts report reconciliation time by 90% with Grant Thornton LLP

The customer, a U.S. retail chain, faced a significant challenge when its point of sale terminals began reporting incorrect transactions across its 1,000 locations. Manually checking reports for a sample of 50 locations was estimated to take 400 hours, a process that was far too slow. The retailer engaged vendor Grant Thornton LLP to help streamline this chaotic data collection.

Grant Thornton implemented an automated data collection workflow using its alyx platform. This solution automated the consolidation of data from over 480 spreadsheets, with audit specialists ensuring accuracy. The result was a 90% reduction in resolution time, compressing the 400-hour task down to only 40 hours and allowing the retail locations to resume normal operations with a dependable point of sale system.