Case Study: a U.S. car manufacturer achieves faster lease tax compliance with Grant Thornton’s automation solution

U.S. Car Manufacturer cuts tax compliance work time by 75% with Grant Thornton LLP

A U.S. car manufacturer faced a significant challenge in managing the complex tax data for its nationwide leasing program. Its tax specialists spent excessive time on manual compliance work, and its customer service team struggled to quickly find and share accurate billing details with lease customers. The company engaged Grant Thornton to find a faster and clearer way to process this data.

Grant Thornton developed its ptvault.x solution, which uses optical character recognition, geo-coding, and analytics to digitize, validate, and classify tax data. The implementation of this automated system reduced the tax team's compliance work time by an estimated 75%. It also reduced the customer service team's response times by about 25%, leading to a boost in customer satisfaction.