Case Study: a national multifamily property management company automates 80% of invoice processing with Grant Thornton

National Multifamily Property Management Company automates 80% of invoices with Grant Thornton LLP

A national multififamily property management company was processing over 70,000 invoices monthly with manual processes that limited visibility into spending and status, impacting month-end closes and hindering scalability. The company sought a partner to help scale its newly implemented AI-enabled invoice automation platform across its entire portfolio and engaged Grant Thornton for this transformation.

Grant Thornton facilitated the operational readiness and integration of the AI-enabled platform. Their approach included optimizing the platform for scale, redesigning the operating model to be exception-based, and driving workforce adoption. As a result, the organization automated 80% of its invoices, significantly reducing cycle times and freeing teams to focus on higher-value activities while achieving real-time visibility into invoice status.