Case Study: Large Hospitality Brand achieves global data compliance and saves $2M annually with Grant Thornton LLP

Large Hospitality Brand saves $2M annually with Grant Thornton LLP

The large hospitality brand faced significant legal and regulatory exposure due to customer data compliance gaps across its decentralized portfolio of over 1,000 websites. This resulted in approximately $2 million in annual legal and settlement costs. To address this challenge, the company engaged Grant Thornton for its risk advisory services to establish a centralized customer data governance program.

Grant Thornton implemented a comprehensive governance and monitoring program that included risk assessment, remediation processes, and ongoing oversight. This solution provided the company with a scalable framework to ensure consistent data compliance, saving them an estimated $2 million in annual legal costs and providing resilience against future regulatory and litigation risks.