Case Study: Databricks saves $1.4M annually with Grammarly

How Databricks Saves $1.4M Annually with Grammarly

Databricks, a data intelligence platform serving more than 10,000 organizations, needed a way to maintain high-quality, on-brand communications as it grew to 6,000+ employees. Its lean editorial team was overwhelmed by the volume of customer-facing and internal content, and the company wanted a scalable, secure solution that could integrate with existing tools while reducing the risk of errors. Grammarly provided the extra layer of quality control Databricks needed.

Databricks implemented Grammarly Business with a custom style guide and browser-based support, enabling real-time, on-brand writing suggestions across teams. As a result, Grammarly helped Databricks cut editing time by 50%, save 540 hours per year, improve support case resolution by 10%–15%, and reduce time to resolution by 25%. Overall, Grammarly delivered $1.4 million in annual savings and a 1,994% ROI, with a 1.2-month payback period.

Databricks

Jenna Kozel King

Vice President of Corporate Marketing