Case Study: Adobe achieves seamless developer observability with Grafana and OpenTelemetry

Reduce mean time to hello world with OpenTelemetry, Grafana Mimir, Grafana Tempo, and Grafana Inside Adobe’s observability stack

The customer Adobe faced a challenge in managing a complex and fragmented observability landscape across its three major clouds, which was used by tens of thousands of distributed developers. They were utilizing approximately 20 different tools, creating an inconsistent experience and hindering developer productivity.

Adobe partnered with Grafana to implement a solution using Grafana, Grafana Mimir, and Grafana Tempo, integrated with OpenTelemetry for data collection. This consolidated their stack into a seamless, push-button deployment built directly into the CI/CD pipeline. The results were significant, reducing the mean time to hello world and enabling developers to spin up prebuilt Grafana dashboards to monitor performance and track SLOs in less than five minutes without any assistance, making observability essentially invisible and frictionless.

Adobe

Sachin Garg

Senior Manager of Observability