Case Study: Changelog achieves 3x faster incident resolution with Grafana Cloud

Monitoring Website Performance at Changelog With Grafana Cloud

Changelog, an indie media company serving software developers, needed a better way to monitor its Kubernetes-based website and spot issues before users were affected. Their small Team One had been juggling multiple tools for synthetic monitoring, logs, and metrics, which made troubleshooting slow and difficult. They turned to Grafana Cloud, along with Grafana and Prometheus, to gain clearer visibility into Changelog.com’s behavior.

With Grafana Cloud, Changelog centralized metrics, logs, synthetic monitoring, and alerting in a managed service that reduced maintenance overhead and kept monitoring decoupled from their infrastructure. Grafana Cloud alerts helped them detect problems within seconds and resolve incidents much faster, cutting mean time to resolution by about 3x. The team also gained about 10% extra maintenance budget and more flexibility to experiment with future infrastructure changes.

Changelog

Gerhard Lazu

Changelog