Case Study: Packet achieves unified monitoring and visibility with Grafana Cloud

How Grafana Cloud Is Enabling Packet’s Teams, from Engineering to Sales

Packet, an API-driven bare metal cloud provider, needed better visibility as its customer base grew rapidly. As the company scaled, its engineering team found that logging, monitoring, and metrics were not robust enough to support a high-performing, reliable platform, and it lacked a single dashboarding layer to unify data from tools like Observium, Elasticsearch, and Prometheus.

Grafana solved this by providing Grafana Cloud, a hosted metrics and dashboarding platform that let Packet avoid managing its own TSDB infrastructure while still correlating data across systems in one place. With Grafana, Packet quickly moved from evaluation to production use, built around 40 dashboards for engineering, operations, finance, and sales teams, and gained the ability to monitor API, infrastructure, and business metrics together for faster insight and better decision-making.

Packet

Nathan Goulding

SVP, Engineering