Case Study: Simon Garfield Property improves business presence and accessibility with Gradwell Communications

Simon Garfield Property stays reachable 24/7 with Gradwell Communications

Simon Garfield Property, a sole trader commercial property consultancy, needed a telephony solution to improve his business presence and ensure he remained constantly accessible to compete with larger firms. The challenge, as understood by vendor Gradwell Communications, was to provide a reliable phone system that would allow him to answer calls personally and project a professional London-based image.

Gradwell Communications implemented its voicemail, phone line, and number services, which provided Simon with a centralized London number that could be answered on a Gigaset phone from any location. The solution allowed him to maintain a strong brand presence and be available to clients 24/7, with the voicemail service ensuring no call was missed. Simon reported that the system was vital to his business operations, especially during lockdown, and that Gradwell's support has been consistently reliable since he became a customer in 2012.

Simon Garfield Property