Case Study: iD Creative Design stays connected during lockdown with Gradwell VoIP and Softphone App

iD Creative Design stays connected for 8 years with Gradwell

iD Creative Design, a graphic design and branding studio, needed an additional phone line and a way to stay connected to their business number while working remotely during lockdown. They turned to their existing vendor, Gradwell Communications, for a solution using Gradwell's VoIP services and softphone app.

Gradwell set up the softphone app for iD Creative Design, allowing them to use their office VoIP line and number from home. This ensured clients could always reach them on a consistent business number, maintaining a professional image and reassuring customers the business was open as usual. The customer reported that Gradwell's support was consistently professional and helpful throughout their eight years as a client.

iD Creative Design