Gradwell Communications
30 Case Studies
A Gradwell Communications Case Study
Corpus Christi Catholic College, part of a Multi-Academy Trust with eight schools, faced challenges with an outdated and unreliable on-site PBX phone system. The system suffered from frequent downtime, which was a serious issue for meeting safeguarding requirements, and was difficult for IT staff to manage. The Trust needed a modern communication solution from Gradwell to improve efficiency, reduce costs, and ensure consistent availability.
Gradwell implemented its cloud-based 3CX solution, which provided a flexible and user-friendly system with features like call recording and system integration. The result was a 50% reduction in overall communication costs and a drastic decrease in downtime. The Gradwell solution also improved safeguarding and streamlined administration across the Trust.