Case Study: North Creek Dental boosts reviews and new patient growth with Grade.us

North Creek Dental generates 118 reviews in one year with Grade.us

North Creek Dental, a dental practice, needed to attract new patients after building a new facility. Their challenge was the difficulty in getting patients to leave online reviews amidst the busy daily tasks of running an office. They worked with vendor Grade.us and used its online review management platform to address this.

Grade.us implemented a customized review funnel and email drip campaign to automatically solicit feedback from patients. This solution generated 118 reviews in one year, a 39% increase from the previous year, with an average new review rating of 4.83 stars. The practice saw a significant influx of new patients, tracking to gain 96 new patients and ultimately adding over 60 new patients per month, which forced them to expand their operating schedule.

North Creek Dental