Case Study: MarketVisory Group achieves 115% more reviews and a 4.7-star rating with Grade.us

How MarketVisory Group Helped its Client Rise to the Top in a Crowded Market

MarketVisory Group, a HIPAA-compliant healthcare marketing agency focused on helping independent practices, faced a client challenge: a podiatry practice competing against a dozen local rivals and larger health systems where online reviews were the key differentiator. To improve visibility and patient trust, MarketVisory Group turned to Grade.us and its review-management platform to build a systematic, HIPAA-compliant review program.

Using Grade.us, MarketVisory Group added a patient reviews page, deployed a review funnel targeting Google, Facebook, Yelp, and Healthgrades with a three-message email/SMS drip, completed BAAs for HIPAA compliance, and implemented twice-weekly bulk patient uploads and weekly progress reports. Over 51 weeks the practice’s reviews rose from 41 to 95 (a 115% increase), average rating climbed from 3.3 to 4.7 (+1.4 stars), and 700 patients were asked 3,166 times—with 91% of responding patients leaving reviews only after follow-up—demonstrating the clear impact of Grade.us’s multi-ask, HIPAA-compliant workflow.

MarketVisory Group

Carl White

President and Founder