Case Study: Hyde-A-Way Bay Resort saves on PMS costs with GraceSoft Easy Innkeeping

Hyde-A-Way Bay Resort saves $700 annually with GraceSoft

Hyde-A-Way Bay Resort, a seasonal resort with complex operational needs, struggled with its previous property management system, Hotelogix, due to poor functionality and unresponsive support. Seeking a more robust and supportive solution, the resort turned to GraceSoft and implemented its Easy Innkeeping service.

GraceSoft's Easy Innkeeping provided a cloud-based property management system that offered the necessary flexibility and features. The switch resulted in significantly improved US-based support, increased operational efficiency, and cost savings of approximately $700 annually. The vendor's support team was highlighted for its prompt responses and ability to provide workarounds for any system limitations.

Hyde-A-Way Bay Resort