Case Study: Royal American Management achieves 55% higher training compliance with Grace Hill Vision LMS

How Royal American Management achieved a 55% increase in training compliance with Grace Hill’s Vision learning management system

Royal American Management, a multifamily property management company, faced a significant challenge with low employee training compliance, which was negatively impacting retention, workers' compensation claims, and fair housing claims. To address this, they turned to the vendor Grace Hill and implemented its Vision LMS platform to overhaul their training program.

With guidance from Grace Hill, Royal American restructured its program using Vision to create role-specific learning paths, align course load with industry best practices, and integrate training into performance reviews. This solution led to a 55% increase in training compliance, reaching 89%, along with reduced employee turnover and a dramatic decrease in both workers' compensation and fair housing claims.

Royal American Management

Lori Agudo

Director of Training & Talent Development