Case Study: 29th Street Communities achieves stronger compliance and benchmarking with Grace Hill

How Grace Hill Empowers Teams To Align Expectations, Benchmark Performance, and Drive Continuous Improvement

29th Street Communities, a multifamily property management company, needed to ensure uniform compliance with industry standards across its entire staff. To address this challenge, they partnered with vendor Grace Hill, utilizing its PerformanceHQ platform and training solutions.

Grace Hill provided a suite of tools including training courses, policy management, and benchmarking reports. This solution enabled 29th Street Communities to streamline company expectations, compare their performance directly to industry compliance benchmarks, and empower staff with consistent training. The vendor’s commitment to incorporating client feedback into product innovation was also cited as a significant benefit, helping the customer stay ahead in an evolving industry.

29th Street

Ronald Harrington

Training Manager